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Enjoy Free Shipping on Orders Over AED 300
Enjoy Free Shipping on Orders Over AED 300

Terms & Services

Please take a few minutes to review these Terms and Conditions. Your use of this Website and purchase of products therefrom constitutes your agreement to follow these Terms & Conditions and be bound by them.

Orders & Deliveries

Information about the availability of an item is updated at frequent intervals on the Website. However, this information is a guide. The final order confirmation will be received only after the "pay" button is clicked on due to an online shop's extremely dynamic nature. Website will NOT deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctions countries according to the law of the United Arab Emirates.

Returns

The Website has a general 7-day return policy for products with a manufacturing defect. If you need to return anything due to a manufacturing defect, we'll be happy to exchange the product or provide a refund, provided that it's returned within the specified 7-day return period and returned in its original and undamaged packaging.

Please click here for our detailed Return Policy.

Special Offers

Intermittently, we will offer special promotions to our customers that we refer to as "Special Offers" or "Special Offer". This could include a gift with purchase, free shipping, manufacturer’s offers, or other promotional offers associated with a product purchase. These offers may be for a limited time only.

Disclaimer

Inaccuracy

From time to time, there may be information on our website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to rectify any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (even after you have submitted your order).

Website Operations

Without liability whatsoever, we may, without prior notice, modify or discontinue operation of all, or portions of this Website at any time at our sole discretion, and assume no responsibility to update the Website.

Security

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, the website is hosted on a secure server and uses Secure Sockets Layer (SSL).

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

After adding the items to the shopping cart and confirming your intent to "buy" the payment, the screen will open directly on the secure PCI DSS compliant CyberSource payment gateway through Network International LLC to enable you to complete the transaction. The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle cardholder information for the major debit, credit, prepaid e-purse, ATM, and POS cards.)

Your credit card number is, however, not captured nor stored by our servers. However, any data transmission over the Internet cannot be guaranteed to be 100% secure. As a result, while we strive to protect your contact and transaction information, we cannot guarantee or warrant the security of any information you transmit to or from our website. Therefore, we do not take any responsibility for any such leakage of such information. As such, you are providing the information and undertaking the transaction solely at your own risk.

Online Payment

For the acceptance of customers' payments for the purchase of products and/or services offered on the website, Mansoor enters into arrangements with payment service providers as per industry practices. The entire payment transaction processing, verification, validation, and authorization would be governed by the terms and conditions of the payment service provider, credit or debit card issuer, voucher or coupon issuer, or other approved payment solution provider. Mansoor will not be liable in any manner whatsoever for any wrongful, unauthorized, erroneous, or incorrect payment effected by a customer and payment service provider or its authorized partners using the website. Any complaints that customers may have against the payment mechanism or functioning or malfunctioning of the payment modalities are to be dealt with directly with the debit or credit card issuer or such approved payment service provider or their respective partners. Our obligation to deliver the products shall only arise after receipt of cleared funds in our account. In the event short funds are received, we will have no obligation to deliver the products or inform the customer. All information and details regarding payments should be between the customer and approved payment service provider and/or debit or credit card issuer and/or voucher or coupon issuer and/or other approved payment solution provider only. We accept payments online using Visa and MasterCard credit/debit cards in AED, SAR, QAR, BHD, OMR, and KWD currencies.

Multiple Bookings

Multiple Bookings may result in multiple postings to the cardholder's account.

Your Mansoor-me.com Account 

When you create an account on the Website, you are responsible for maintaining your account's security, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. While your account information will not carry any sensitive information like your credit card details, we strongly urge you to keep any password you establish with us in a safe place and not divulge it to anyone. Remember to log off your account and close your browser window when you have finished your visit. This ensures that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe. You must immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

Protecting Children

Mansoor takes special care to protect the safety and privacy of children. Our website is a general audience site. We do not permit anyone under the age of 18 to register with us. We also do not send email correspondence to anyone who tells us that they are under the age of 18. Children under the age of 18 should always ask their parents or guardians for permission before providing any contact information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the Internet.

Software Compatibility

The Mansoor website and any software applications available on it are provided to users on an "as is" basis, without any guarantees or representations of any kind, whether express or implied. To the fullest extent permitted by applicable law, we shall not be liable for any damages caused by or in connection with the use of the website, except in cases of wilful misconduct. Visitors are responsible for taking necessary precautions to protect their computer systems from harmful or destructive content, and we disclaim any responsibility for any harm resulting from the use of the website.

In any case, Mansoor shall not be responsible for, and disclaims any liability for, any indirect, incidental, consequential, or special damages that have been caused by or in connection with the use of this website.

Limitation of Liability

In no event shall Mansoor or its related entities, suppliers, or licensors be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability, or other legal or equitable theory for:

(I) any special, incidental, or consequential damages.

(ii) the cost of procurement of substitute products or services.

(iii) interruption of use or loss or corruption of data.

(iv) any amounts that exceed the price paid by the user to Mansoor under this agreement during the twelve (12) month period prior to the cause of action.

(v) any loss or harm caused to customers or any third party on account of any wrongful, short, excess, or erroneous payment having been affected.

Mansoor shall have no liability for any failure or delay due to matters beyond its reasonable control. The foregoing shall not apply to the extent prohibited by applicable law

Indemnification

Users agree to indemnify and hold harmless Mansoor and its related entities, contractors, and licensors, as well as their respective directors, officers, employees, and agents, from and against any and all claims and expenses, including attorneys' fees, arising out of their use of the website, including but not limited to their violation of this agreement, purchase of goods and/or services from the website, use of the products or services purchased from the website, and payments made using the payment service providers.

Intellectual Property

This agreement does not transfer any of Mansoor's or third-party intellectual property to the user. All rights, title, and interest in and to such property will remain solely with Mansoor or its respective owners. The Mansoor logo and all other trademarks, service marks, graphics, and logos used in connection with Mansoor, or the website are Mansoor's trademarks or those of its respective owners. Other trademarks, service marks, graphics, and logos used in connection with the website may be the trademarks of other third parties. The user's use of the website grants them no right or license to reproduce or otherwise use any Mansoor or third-party trademarks.

Copyright Infringement

Mansoor respects intellectual property rights and asks others to do the same. If a user believes that material located on or linked to the website violates their copyright, they are encouraged to notify us. We will respond to all such notices, including, as required or appropriate, removing the infringing material or disabling all links to the infringing material. In the case of a visitor who may infringe or repeatedly infringes the copyrights or other intellectual property rights of Mansoor or others, Mansoor may, in its discretion, terminate or deny access to and use of the website.

Governing Law

This agreement and any access to or use of the website will be governed by the laws of Dubai and the United Arab Emirates applicable therein. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates.

The United Arab Emirates is our country of domicile.

Copyright 2026 Mansoor

All Rights Reserved.

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